Retailers rethink physical stores as online shopping grows

Wed, 12/20/2017 - 03:26 -- Anonymous (not verified)
Aaron Schrank
Nordstrom’s newest store in Los Angeles is a 3,000-square-foot experiment called Nordstrom Local in West Hollywood’s chic Melrose shopping district.

 

The "service-focused concept store" is tiny compared to a standard 140,000-square-foot Nordstrom department store and doesn't stock any inventory. Instead, customers can pick up online orders, meet with personal stylists, have alterations made or even get manicures. 

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